Frequently Asked Questions
Find answers to common questions about our premium jewelry and services
Are your gold chains and pendants authentic?
Yes, all our jewelry is crafted from genuine 10k or 14k gold and high-quality diamonds. Every purchase comes with a certificate of authenticity.
Can I customize a piece of jewelry?
Absolutely. FrostNYC specializes in custom pendants and chains. Contact our design team via the 'Contact Us' page to start your bespoke project.
Do you offer financing options?
Yes, we partner with several financing providers to allow you to buy now and pay over time with flexible monthly installments.
How do I determine my correct chain length?
We provide a comprehensive size guide on each product page to help you choose the perfect fit for your style and build.
Is your shipping discreet and insured?
Yes, all orders are shipped in discreet packaging and are fully insured until they reach your doorstep to ensure maximum security.
How should I care for my gold jewelry?
To maintain brilliance, clean your jewelry with a soft cloth and mild soap. Avoid contact with harsh chemicals or perfumes.